In your Login keychain, delete all e-mail address certificates.Delete all keychains starting with OC_Ke圜ontainer.Open Keychain Access from /Applications/Utilities folder.Go to Finder > press Command Shift G > type in /users//documents > navigate to Microsoft User Data > delete the following folders: Microsoft Lync Data and Microsoft Lync History.Logs > Microsoft-Lync-x.log and Microsoft-Lync.log Skype for Business if Using Office Professional 2016 Please note, you may have an application called Skype on your machine already, Skype for Business is.Keychains > all files beginning with OC_Ke圜ontainer. Go to Finder > press Command Shift G > type in /users//library > delete the following files:.Clear DNS cache: in Command Prompt run ipconfig /flushdns command.If you do not see this folder, check the \Local\Microsoft\Communicator directory. Make sure you’re in the AppData directory and navigate to\Local\Microsoft\Office\15.0 (or 16.0)\Lync\ for Skype for Business and Lync 2013, or \Local\Microsoft\Office\12.0\Lync\ for Lync 2010. Skype for Business, Lync 2010, Lync 2013 for Windows You cannot search for users in Skype for Business.Your Outlook and Skype for Business integration is not functioning properly.You cannot log in to Skype for Business.Possible reasons why you would want to clear the Skype for Business / Lync cache include: Skype for Business and Lync cache information on Windows or MAC OS X to read information quickly and efficiently.
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